Pilot program shows high user adoption and repeat usage for express bar service
HAMILTON, ON – Event-goers at Hamilton’s Bridgeworks venue experienced the future of nightlife with express bar service powered by TRST Innovations Inc.’s palm vein technology. The simple palm-wave payment delighted early adopters who would often demonstrate the technology to their friends. Users who tried the palm scanner returned to use it throughout the night, signaling strong market readiness for biometric payment solutions in entertainment venues.
“Seeing customers at Bridgeworks embrace our technology was incredible,” said Carlos Vidal, CEO of TRST Innovations Inc. “They didn’t just try it once—they showed it to friends, and kept using it all night. That enthusiasm tells us we’ve built something special.”
The TRST system streamlines bar service through palm vein biometric technology. Bartenders use a simple interface to ring up orders, while customers confirm their total and tip on a customer-facing screen. A quick palm scan completes the payment, eliminating worries about forgotten wallets or dead phone batteries.
Unlike traditional payment methods, palm vein scanning offers enhanced security through unique biometric patterns that can’t be lost, stolen, or forgotten. The technology proved intuitive for both staff and customers, requiring minimal training while delivering maximum efficiency.
Following the successful pilot, TRST is developing additional features to create a comprehensive venue experience beyond payments. The company envisions palm-based solutions for seamless entry, instant age verification, efficient coat check, and responsible beverage service. These features would transform how customers interact with venues from arrival to departure.
“We see palm vein technology as more than just payments,” added Vidal. “Our pilot proved the payment use case, and next we will focus on solving other pain points in the venue experience. Imagine walking into a venue and having everything—entry, age verification, coat check, payments—handled seamlessly with just your palm.”
TRST continues to work closely with venue partners to identify and implement features that would deliver the most value for both operators and guests.
Building on successful pilots in entertainment, hospitality, and retail settings, TRST is scaling its palm vein payment platform. Organizations looking to eliminate payment friction and enhance customer experiences are invited to join TRST’s growing network of partners.
Interested organizations can reach out through TRST’s contact page, email info@trstinc.ca, or call (289) 246-1515.
About TRST Innovations Inc.
TRST Innovations Inc. is a Canadian technology company revolutionizing access control, payments, and member verification through cutting-edge mobile and biometric technology. The company’s palm vein recognition platform provides unparalleled security while simplifying identity verification to just a wave of the palm.
Based in Hamilton, Ontario, TRST is building the future of biometric identity solutions for businesses across Canada and beyond.
TRST Innovations Inc. 305-175 Longwood Road S Hamilton, ON L8P 0A1 info@trstinc.ca (289) 246-1515
For TRST Users
Consumers can experience palm vein payment technology by downloading the TRST app on Google Play or the App Store. Once downloaded, users can find palm registration locations and participating venues at trstinc.ca. As TRST’s network expands, registered users will be ready to enjoy seamless transactions at partner venues.
